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An AI appointment setter that books slots you can actually work.

Booking software that ignores drive time and buffer will cheerfully put you in two places forty minutes apart. That is worse than no booking at all.

Ava books against your real availability and confirms every appointment in writing.

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Most scheduling tools are calendars, not schedulers

A booking link shows open slots and lets a customer pick one. That works for a barber or a consultant, where every appointment is the same length in the same place.

Field service is not that. A job has a duration that varies, a location that affects the next job, and an urgency that should sometimes bump other work. A naive calendar cannot see any of that.

Which is why many trade businesses abandon online booking and go back to the phone \u2014 the phone at least lets a person apply judgement.

What proper appointment setting looks like

Travel time respected
Two jobs across town do not get stacked back to back. Your day stays physically possible.
Job duration understood
A diagnostic and a full replacement are not the same slot. Set the durations and Ava applies them.
Buffers held
The gaps you keep for overruns and emergencies stay yours, instead of being filled by the first caller.
Urgency handled
An emergency can be offered an earlier slot, or flagged to you, rather than silently queued behind a filter change.
Confirmations sent
Time window, address, technician name if you use one. In writing, before the call ends.
Reminders before the visit
The message that cuts no-shows more than anything else you can do.

No-shows are a scheduling problem, not a customer problem

Most missed appointments are not people being rude. They booked a week ago, nothing confirmed it since, and life moved on.

A confirmation at booking and a reminder before the visit fixes most of that, and it costs nothing. The reason it does not happen in most trade businesses is simply that nobody has time to send them.

Automating that one habit tends to pay for the whole system before anything else does.

Common questions

Which calendars does it work with?
The common ones, and we handle the connection during setup. You do not configure anything.
Can it reschedule?
Yes. Piper handles reschedules and cancellations, including offering the freed slot to someone waiting.
What if I need to block time?
Block it in your calendar as normal. Ava only ever books what is genuinely open.
Stop scheduling days you cannot work.
$995 setup plus $799 a month, live in 14 days.
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