← RelayCrewA call answering service that finishes the job.
Answering the phone is the easy part. What matters is what happens in the ninety seconds after — whether the caller ends up with an appointment or a promise that someone will ring back.
Ava books it. Flat monthly price, every hour of every day, no per-minute billing.
Coverage is not the same as conversion
Every answering service solves the first problem, which is that your phone stops ringing out. That is worth something. It is also where most of them stop.
The caller still has an unsolved problem and no date in their diary. So they carry on ringing companies while they wait for you. What the service bought you was a warmer lead and a job to do later.
The difference between answering and converting is whether the person on the call can see your calendar, quote your prices and commit to a time. Most cannot.
What a call answering service should actually deliver
Answered in under 60 seconds
No hold queue, no phone tree, no press one for service. Picked up and asked what is going on.
Qualified during the call
Job type, address, urgency, whether it is inside your service area and whether it is work you want.
Booked into real availability
Actual slots with buffer and travel time respected, not a callback promise that competes with four other companies.
Confirmed in writing
A text with the time window and what to expect, sent before the caller puts the phone down. It cuts no-shows sharply.
Escalated when it should be
Complaints, unusual pricing, anything outside your stated boundaries goes to a person. Nothing gets improvised.
Logged in full
Every call transcribed. What was said, promised and booked, available afterwards.
Why flat pricing changes the service you get
Most call answering services bill per minute. That quietly shapes how your calls are handled, because a six-minute caller costs more than a ninety-second one and the incentive is to keep things short.
It also means your best weeks are your most expensive. A storm, a heatwave, a freeze — exactly when volume triples is exactly when the invoice does.
A flat fee removes both. Ava takes as long as the call needs, and a record month costs the same as a dead one.
Common questions
How is this different from a traditional call answering service?
A traditional service takes a message. Ava books the appointment, quotes within your ranges, and texts a confirmation. The call ends resolved rather than pending.
Is it really 24 hours?
Yes, at the same price. There is no night rate, no weekend premium and no holiday surcharge.
Can it handle several calls at once?
Unlimited simultaneous calls. Twenty people ringing at the same time all get answered, which is the difference on your busiest day.
Do I keep my phone number?
Yes. We route your existing number so nothing changes for your customers or your marketing.
Every call answered. Every job booked.
$995 setup plus $799 a month. Live in 14 days.
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