An answering service for businesses too small for a receptionist.

You are not big enough to justify hiring someone to answer the phone, and you are too busy to answer it yourself. That gap is where most small businesses lose revenue.

Ava fills it for less than a fifth of what an admin costs.

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The awkward middle

Below a certain size, a full-time receptionist makes no sense. Forty thousand a year plus payroll tax to answer maybe fifteen calls a day is hard to justify, and they still go home at five.

But above a certain workload, you cannot keep answering it yourself. Every call taken on a job site is a call taken badly, and every one missed is revenue that walks.

Most small businesses sit in that middle for years, losing calls the whole time, because neither option is right.

What it replaces at your size

The phone in your pocket

You stop choosing between finishing the job and answering. Both get done properly.

The callback list

No more evening spent returning calls to people who already booked someone else.

The part-time hire you keep postponing

Coverage without payroll, holiday cover, sick days or the management overhead.

Voicemail

Which converts almost nothing and quietly tells customers you are too busy for them.

The spouse answering the phone

This is more common than anyone admits, and it is not a business system.

What it costs against the alternatives

A full-time admin runs $38,000 to $52,000 a year with tax and benefits, and covers 40 of the 168 hours in a week. Part-time help is cheaper and leaves the gaps exactly where your calls land.

A traditional answering service is $150 to $600 a month, takes a message, and hands you back the work of calling everyone.

RelayCrew is $995 once and $799 a month, answers and books around the clock, and does not scale its price with your busy season. For most small trade businesses one recovered job a month covers it.

Common questions

How small is too small for this?

If you are missing more than a handful of calls a week, the maths usually works. Below that, honestly, your phone is probably fine.

Do I need to change my phone number?

No. We route your existing number, so your marketing, vehicle and business cards all still work.

What if I grow and hire someone?

Then Ava handles overflow and after hours while your person handles business hours. The two work together rather than competing.

Skip the hire.

$995 setup plus $799 a month. Live in 14 days, cancel month to month after 90.

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AI receptionist →AI answering service →For contractors →