An AI sales assistant for the estimates you never followed up.
You sent the quote. They said they would think about it. That was eleven days ago and neither of you has mentioned it since.
Chase follows up every one of those, on a schedule you set, without it feeling like pressure.
The second touch is where the money is
Most service businesses follow up an estimate once, or not at all. It feels like nagging, there is always a more urgent job, and the quote quietly becomes a loss nobody recorded.
But a quiet estimate is rarely a rejection. It is usually someone who got busy, is waiting on a partner, or is comparing quotes and has not decided yet. A polite check-in a few days later converts a meaningful share of them.
The reason it does not happen is not strategy. It is that following up is boring, easy to postpone, and invisible when it does not happen.
What the sales side of the crew does
Inbound only, and that is deliberate
RelayCrew does not do cold outreach. No purchased lists, no unsolicited calls, no messages to people who never contacted you.
Partly that is a legal position \u2014 automated outbound to consumers is heavily regulated and getting it wrong is genuinely expensive. Mostly it is that it does not work for local service businesses and damages the reputation you depend on.
Everything Chase touches is someone who already called you, filled in your form or received a quote from you. That relationship is what makes the follow-up welcome rather than intrusive.
Where a human salesperson still wins
Large commercial bids, anything involving real negotiation, and relationship selling where the buyer wants to know who they are dealing with. Those are human jobs and a bot in the middle makes them worse.
Chase also cannot read a room. If a customer is hesitating for a reason they have not said out loud, a good salesperson notices and a follow-up sequence does not.
What it replaces is not judgement. It is the fourteen quotes sitting in your sent folder that nobody was ever going to get round to.