← RelayCrew

Business process automation that arrives already working.

Enterprise automation means a discovery phase, a process map, a platform licence and a consultant. Six months later something works, mostly.

RelayCrew automates five specific processes and is live in fourteen days, because the scope is decided before you start.

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Why enterprise automation does not scale down

Large-company automation is built around variability. Every business has different processes, so the tooling has to be configurable, which means someone has to configure it, which means consultants and timelines.

That model collapses at small-business scale. A contractor cannot fund a discovery phase, does not have a process owner, and will not survive a six-month implementation before seeing value.

So small businesses either buy nothing, or buy a platform and abandon it after the third evening spent trying to make it work.

The five processes we automate

Inbound call handling
Every call answered in under 60 seconds, qualified and booked. The process most service businesses perform worst.
Lead qualification
Sorting enquiries worth pursuing from those that are not, against consistent criteria rather than mood and availability.
Quote follow-up
The systematic second and third contact on estimates that go quiet. Almost never done consistently by hand.
Appointment coordination
Confirmations, reminders, reschedules. Individually trivial, collectively an hour a day.
Operational reporting
What came in, what converted, what leaked. Delivered daily rather than reconstructed quarterly.

Narrow scope is the feature

We automate five processes and no others. That constraint is what makes fourteen-day deployment possible and what makes the result reliable.

A configurable platform that could automate anything requires someone to decide what and how. A system that does five things well requires you to answer questions about your business for a week.

If your bottleneck is inventory, routing, payroll or purchasing, we are the wrong tool and will say so on the first call rather than three months in.

What managed means for automation specifically

The reason most small-business automation fails is not the initial build. It is the drift. Prices change, service areas expand, a rule gets added that nobody updates in the system.

Six months later the automation is confidently doing something slightly wrong, and by the time anyone notices it has been quoting an old price for weeks.

Managed means you tell us what changed and we update it. That ongoing ownership is most of what you are paying for, and it is the part a platform licence never includes.

Common questions

Can you automate other parts of my business?
Not today. We do five processes well rather than many badly, and we will tell you plainly if your bottleneck is somewhere else.
Do I need to document my processes first?
No. We learn them by asking during the setup window. That is what the fourteen days are for.
What happens when my business changes?
You tell us and we update the crew. That is included, not a change request.
Five processes. Fourteen days.
$995 setup plus $799 a month. No consulting engagement.
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